Terms and Conditions

1. Introduction

Welcome to RealtorLawProTop! These Terms and Conditions govern the use of our website and the professional real estate legal services we offer to realtors and property professionals in Switzerland. By accessing our website and engaging our services, you agree to these terms. If you disagree with any of these terms, please refrain from using our services.

2. Service Engagement and Legal Process

  • Engaging our legal services creates a binding attorney-client relationship subject to our retainer agreement and professional conduct standards.
  • Clients are required to provide accurate information regarding their property purchase objectives, financial circumstances, and legal requirements.
  • We reserve the right to decline representation in cases of potential conflicts of interest or incompatibility with our legal practice standards.
  • Use of our legal consultation services and property law expertise must comply with Swiss legal regulations and professional conduct guidelines.

3. Quality and Scope of Legal Services

  • We commit to delivering high-quality legal representation using established legal principles and experienced property law professionals.
  • The scope, responsibilities, and deliverables of each case are defined in the respective retainer agreements and legal service documentation.
  • We reserve the right to make strategic legal decisions as long as they do not compromise the fundamental client objectives and legal protection requirements.
  • Clients are responsible for providing timely information, necessary documentation, and decisions during the legal representation process.

4. Payments and Legal Service Terms

  • Payment for legal services is required according to the agreed fee schedule outlined in each retainer agreement.
  • Refunds are provided only in specific circumstances as detailed in our refund policy below.
  • Late case withdrawals (less than 48 hours before scheduled legal proceedings) incur a processing fee of 25% of the outstanding legal fees.
  • Failure to provide required documentation or legal decisions within agreed timeframes may result in case delays and additional legal costs.

5. Refund Policy

At RealtorLawProTop, we are committed to client satisfaction and delivering exceptional legal representation for real estate professionals. Our refund policy is designed to be fair and transparent:

  • Initial Consultation Phase: Clients may request a full refund within 14 days of initial retainer if they are not satisfied with our legal approach, case assessment, or representation strategy.
  • Legal Proceedings in Progress: For ongoing cases where legal work has begun but the matter is not yet resolved, we may offer a partial refund less the value of completed legal work and resources allocated.
  • Completed Legal Matters: Once a legal matter has been concluded and meets the agreed-upon objectives as outlined in the retainer agreement, refunds are generally not available unless there is a substantial failure to provide competent legal representation.
  • Complex Real Estate Transactions: For multi-phase real estate transactions and ongoing legal support services, refunds will be calculated based on the phases remaining, minus a 20% administrative and case management fee.
  • Process: All refund requests must be submitted in writing to billing@realtorlawprotop.com with detailed legal reasons for the request and supporting documentation of any service deficiencies.
  • Timeline: Refund requests are processed within 15 business days, with approved refunds issued to the original payment method within 21 business days.

We evaluate each refund request individually, considering the specific legal circumstances, case progress, and our ability to provide alternative legal solutions or modifications to address client concerns.

6. Client Confidentiality and Legal Privilege

  • We handle all personal data and legal information according to our Privacy Policy and attorney-client privilege standards.
  • Clients agree not to share confidential legal strategies or privileged case information without authorization.
  • Legal documents, case files, and client communications are protected under strict attorney-client privilege and professional confidentiality rules.

7. Changes to These Terms

  • We reserve the right to update these Terms at any time, particularly in response to changes in legal regulations or service enhancements.
  • Significant changes will be announced at least 30 days before implementation through our website and client communications.
  • Continued use of our services after changes constitutes acceptance of the updated terms.

8. Final Provisions

  • Swiss law applies exclusively to these terms and conditions and all legal service agreements.
  • Zürich, Switzerland is the jurisdiction for any disputes arising from our legal representation.
  • If individual provisions become invalid, the validity of the remaining provisions remains unaffected.